Privacy & Security

Privacy & Security

Your privacy is very important to us and our policy for dealing with any personal information that you might disclose to us while visiting this website is explained as follows.

If you visit this website to read or download information, we will record your ISP, the web site that referred you to us, the date and time of your visit and the information downloaded. This information is used to improve our service and for statistical and site development purposes.

What we collect when you purchase a product:

The personal information we collect that is supplied by you when you place an order or provide feedback to us is:

•Name
•Address
•Delivery address
•Phone number
•E-mail address

How we collect this information:

We collect this information that is provided by you when you order product from us or when you leave feedback.

Why we collect information:

We collect information for a number of reasons including:

•To deliver products to you
•To complete transactions with you or on your behalf
•To better understand your requirements and preferences
•Improve our service
•Provide products or offers that are of greater interest or benefit to you

Who we may share your information with:

We will need to pass your personal details such as your name and address to companies who perform part of our service delivery. This includes organisations such as major delivery companies, mail houses and third party fulfilment contractors. We may also disclose personal information to government authorities as required by law.

In these circumstances, we will ensure that these third parties undertake to protect your privacy.

We endeavour to take all reasonable steps to keep secure any information. However, we are not responsible for events arising from unauthorised access to your personal information.

We do not give out or sell information about our customers to third parties.

If you have any queries, problems or complaints relating to your privacy, please contact us at: info@realskincare.com.au